We DO NOT OFFER REFUNDS!!!
However, you can make exchanges or receive company credit within 10 days of your purchase. COMPANY ISSUED CREDITS ARE TO BE USED WITHIN 30 DAYS!!! For exchanges to be fully granted hair must be unopened/unworn hair extensions, within 10 days of receiving your order. Ten days after your purchase we will not grant any exchanges or company credit. You are responsible for the cost of return shipping back to Sugar Drop Hair Co.
We only grant exchanges on extensions that have not been opened, worn or tampered with. Sugar Drop Hair Co. have specially packaged and sealed to identify if the extensions have been taken out of the packaging. The security seals must be intact, and hair must be in its original packaging. If the main package has been opened, the exchange/ credit will not be granted, for sanitary purposes.